In order to use your Madeley Microsoft Account from home, you must setup Multi-Factor Authentication. Please use the guide below to support you in setting this up. 
You must setup MFA to use the 'Login with Microsoft' option to access learning resources including SPARX, Educake and similar platforms. 

Setting Up Multi-Factor Authentication Guide (MFA) 

Useful IT Links



     

IT Services - Technical Support

Our on-site IT Services department are here to support you with any technical issues you may experience. 
Support is available during term time and school holidays between the hours of 8am and 5pm. 
Contact Us

Email: ithelpdesk@madeleyacademy.com 
Call: 01952 527 718
Visit: Visit the IT Services office located opposite ICT1 on the first floor. 

Student IT Guides

Setting Up Multi-Factor Authentication Guide (MFA) 

Remote Access Guide