Madeley Academy

Family Help at Madeley Academy

At Madeley Academy, we are keen to support you, your child, and your family via our dedicated, professional approach via initial contact with Tutors and Year Managers. Alternatively, you can email direct on familyhelp@madeleyacademy.com

Our FamilyHelp offer can include local signposting to relevant external provisions, who may be able to help and guide you through the difficulties and challenges often faced by families with school aged children.

Our offer will often begin with an Family Help Assessment (FHA) to identify your specific needs. This can include issues affecting education, relationships, housing, finances, behaviour etc. The purpose of a FHA is to help us work together, identifying the right support for you from an early point. We can work together on concerns which have the potential to become more significant or complex if they are not addressed.

Family Help is a voluntary process, which may also extend to a multi-agency approach through school. As part of our offer, we may suggest and manage referrals to:

  • School Nurse
  • Parenting support courses
  • Young person’s behavioural concerns
  • Young Carer support
  • Adult Carer support
  • Family drop-in Hub information for T&W
  • English Additional Language support available for parents and their children
  • Domestic abuse or violence local support offer

Important Links

Telford & Wrekin Family Connect 
Live Well Telford
Telford & Wrekin Family Hubs
Telford and Wrekin Family Noticeboard
Young Carers | Telford All Age Carers Centre
Telford Young Carers Service | Live Well Telford